Canon EOS 350D and Windows 7 x64 – Where are the Drivers, Canon?

After neglecting my good old Canon EOS 350D for some time, I took some pictures with it yesterday, which I wanted to transfer to my laptop, of course. And there the trouble started.

My instinctive action (remove the memory card and insert it into the laptop’s card reader) did not work. I remembered that Canon sticks to the compact flash format for some reason, for which no laptop know to man has a built-in reader.

OK, second try: connect the camera via USB (luckily it has a standard micro USB socket). I still knew that the EOS 350D does not present its data via a simple Windows drive letter (that would probably be too easy). No, you have to install a driver from Canon . So I waited while Windows 7 contacted Windows Updated, only to report that no driver was available. Hmpf!

Then I visited Canon’s German driver site, found no driver for Windows 7 (who would have thought otherwise, by now?) but decided to try my luck with the Vista driver. Downloaded it, ran the installer, but it reported it did not support my Windows version. Thinking I could still outsmart the thing I activated the Vista compatibility mode for the installer, but still no luck.

Then it struck me: I am using the 64-bit version of Windows 7. I went to Canon’s driver site again only to find that they do not have a single 64-bit driver! Where are those guys living, or better: when? Last millenium?

With my hopes down, I turned to Google as a last resort, not expecting much. How mistaken I had been! The very first hit pointed to the forums at vistax64.com, where a very simple solution was offered:

Change the camera’s USB connection mode from “PC” to “Print/PTP”.

While this sounds illogical, it works like a charm. Windows 7 instantly recognized the device and I had no problem whatsoever copying my images over.

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311 Responses to Canon EOS 350D and Windows 7 x64 – Where are the Drivers, Canon?

  1. Guillermo August 2, 2009 at 15:16 #

    wow, thanks! i've been only doing retouching since i installed Windows 7 64bits and today i have to take some photos!!! great post! excellent info!

    • peter April 12, 2011 at 12:42 #

      You are a hero man… should have thought about this 3 weeks ago!

      well, once again we have witnessed the generation of the miracles of Windows 7 and its way to keep us busy!

      Cheers,

      Peter

      • Sebastian May 11, 2011 at 08:31 #

        What a fantastic tip! Would have never thought of it! Thanks a million!

        • Diogo Soares September 25, 2011 at 17:11 #

          “Change the camera’s USB connection mode from “PC” to “Print/PTP”.”

          Haven’t used the 350d in a while..
          And I couldn’t remember how I used to connect it to my computer, thanks for the help!

    • FinMiner September 13, 2011 at 22:57 #

      Converted on Linux Ubuntu, I still have this w7 on one PC. Thanks for the solution.,desperation was close! Hint: change to Linux!

    • David Ellis March 18, 2013 at 14:09 #

      works brilliantly, why does setting up my old EOS on a new PC always cause pain???

    • Olivier September 28, 2014 at 20:12 #

      Thanks, you saved my day. /Olivier

    • Jo July 29, 2015 at 05:42 #

      OMG – THANK YOU SO MUCH, I’ve been trying to find a solution to this for weeks. It so works! was about to go buy a new laptop thinking it had faulted some how. Thank you!!!!

      • Sarah January 30, 2017 at 22:48 #

        Would never have figured that out. Thank you!!!

    • Keith May 8, 2016 at 17:51 #

      Thank you so much! Worked a treat on Windows 10 64-bit.

      • Richard June 6, 2016 at 21:11 #

        I can’t believe it was that simple in the end. Thank you so much for the tip!

  2. dooker August 20, 2009 at 17:26 #

    actually Your link is not the very first one at google. but many thanks – i now CAN get my pics :)

    • kieran December 27, 2010 at 11:26 #

      it is now but there is not so many comments i cannot scroll to the bottom. All saying the same thing… THANK YOU… an elegant solution and you don’t need to mess about with drivers.

  3. g3nti September 21, 2009 at 12:49 #

    It works fot .jpg images, but i can't export .CR2.using picasa, cr2 aren't shown :(any help?

    • Robert December 27, 2014 at 19:53 #

      You can view the CR2s in Cannons software like ZoomBrowser, which can be downloaded from Cannons website

  4. Antonio October 21, 2009 at 00:24 #

    I solved the same problem with my EOS Rebel XT, but the download is very slowlly…It was happening with you?ThanksGhandy

  5. Peter October 31, 2009 at 03:42 #

    Fantastic, been through the same process exactly. Now sorted, thanks to your posting.

  6. DMdeC November 4, 2009 at 22:32 #

    Wow, thanks, works like a charm. Have been messing around with it also.

  7. Whoopster November 5, 2009 at 16:18 #

    Great!!!I tried for hours and hours with different drivers, 3rd party stuff and anything else, nothing worked.Change to PTP and everything is fine!Thank you so much!Sascha

  8. gersoid November 6, 2009 at 00:24 #

    Many thanks for this!

  9. Anna Reyes November 6, 2009 at 16:35 #

    How do I change the camera´s USB connection from "PC" to Print/PTP"??

  10. Helge November 6, 2009 at 17:02 #

    Anna,it is in the camera's menu.

  11. Anna Reyes November 6, 2009 at 18:46 #

    Helge, thank you so much!!! It does work.Don´t you have an idea how to connect a printer Canon Pro9000with windows7 64bits?

  12. John November 7, 2009 at 03:49 #

    Why does this work?

  13. Cengiz C. November 8, 2009 at 20:17 #

    Thanks, this solved the problem for now.Photos are importing fine.However, anyone tried remote controlling the camera over this protocol? Wonder if it works with PTP

  14. Mark Kenney November 11, 2009 at 04:38 #

    You rock! Thanks so much!

  15. yrouban November 12, 2009 at 19:55 #

    thanks, but remote shooting does not work. EOS utility needs PC connection

  16. yrouban November 12, 2009 at 19:56 #

    thanks, but remote shooting does not work. EOS utility needs PC connection

    • Jenny December 1, 2010 at 22:53 #

      Have you worked out how to do remote shooting yet? Am getting desperate….can’t get windows 7 to work with either my 350d or G10. Really needing some help!

  17. oscar.lynn November 17, 2009 at 11:26 #

    thank you !

  18. beckie November 17, 2009 at 22:44 #

    Thank you so much, I was beginning to give up hope!

  19. Harry November 18, 2009 at 09:30 #

    thanks! This works!

  20. Pierre Johansson November 19, 2009 at 11:10 #

    Thank you for the information.Why cant Canon provide this information on there site when downloading Drivers for the Camera.Cheers again.Pierre / Sweden

  21. Kotton Klasik November 22, 2009 at 01:14 #

    tq ! tq ! tq ! a very good info !!!

  22. Chmouel et Daniel November 26, 2009 at 20:52 #

    You cannot change to PTP mode for the EOS 400D…

  23. Alan November 29, 2009 at 04:32 #

    OMG! i cant believe that worked… Thanks

  24. Ryan Fitzpatrick November 29, 2009 at 08:37 #

    Great post, I wished I found it a little earlier and I also wish Canon would wake up and get with it. Also, why it is soooooooo slow?

  25. Anand December 2, 2009 at 17:16 #

    Thanks that's innovative, I am surprised I missed your first hit in google and tried all the other circus stuff.

  26. BeBop December 7, 2009 at 15:05 #

    That's absolutely brilliant!Thank you so much, I've been trying to figure this out for some time now. Only thing that annoys me is that the canon Camera Window software still doesn't want to recognize my camera. I prefer to sort my pictures by date taken in the year\month\date folder format and it's a hassle to do manually. But maybe I can get adobe Bridge to do that now that I have access to the camera folders. Again, thanks!

  27. platypotamus December 8, 2009 at 03:39 #

    not working for me. I tried switching to PTP mode, but I still get the "device driver software was not successfully installed" error message. camera does not show up in explorer. urrrrrrgh. Canon EOS Rebel XT DS126071.

  28. Tabor December 12, 2009 at 20:47 #

    This seems to be my answer after many hours of trying to find work arounds from many 64 bit Windows 7 issues on all my old software. At least my EOS can talk to this new PC. Thanks. Anytime you want a free fresh crab dinner on the Chesapeake…let me know!

  29. platypotamus December 14, 2009 at 15:39 #

    well, I ended up having to "solve" my issue with a card reader. now, I'm having the same problem with a Canon ip5000 printer. the lack of support for 64bit is getting rather tiresome.

  30. Jakub December 15, 2009 at 17:35 #

    Yes, Windows 7 x64bit needs a PC connection to do remote capture. Frustrated that there are no drivers yet.

  31. Majken December 17, 2009 at 13:05 #

    Thank you! Saved my day!!

  32. Decard December 18, 2009 at 15:31 #

    THANK YOU!! Helped me with Canon EOS 350D and Windows 7 x32.

  33. Decard December 18, 2009 at 15:32 #

    Thank You! Helped me with Canon EOS 350D under W7 x32

  34. Moichi December 18, 2009 at 15:32 #

    Hi Helge,Thanks so much! This solved my problem instantly and really saved my time!

  35. Leif o Hilkka December 19, 2009 at 18:58 #

    Perfect, thank you :)

  36. Leif o Hilkka December 19, 2009 at 19:01 #

    Perfect, thank you. This saved time – bvut where is Canon?

  37. Yasin Abbas December 20, 2009 at 16:51 #

    Thanks :)

  38. Torben December 21, 2009 at 19:04 #

    Thankyou for posting this tip. Very useful!

  39. Dasha December 22, 2009 at 13:34 #

    Thanks a lot. It works!

  40. thomas December 22, 2009 at 20:57 #

    Great stuff!! I have spent several hours on installing all the drivers I could find but as you know without success. I have contacted the Canon support in Sweden and they told me that they were not good at computers but asked me to try another USB-port!!! Duh! My reply was more polite than they deserved and the second answer was "You should activate Windows Update"! Gave up there. Wonder which planet they recruite their support from.You have saved my Christmas and you are now on my list of heroes in the world.Thomas

  41. Fantatier December 24, 2009 at 12:22 #

    That is pretty pants on head retarded, but thank you very much, works like a charm.

  42. Tor Henning December 25, 2009 at 17:11 #

    Thank You!! I now didn't have to use hours searching for a solution!! But maybe I wan't tell my wife, and thereby maybe I can buy a new camera…………. No, that would be to cruel..Thanks again!!

  43. matthew December 28, 2009 at 05:52 #

    Yes, well done for that- I was about to unpack my old XP desktop.

  44. Eloi December 31, 2009 at 17:03 #

    thank you !!

  45. Alessandro Craviolatti December 31, 2009 at 20:22 #

    I searched on the Canon site without any result and when I went to google I found your post as first result. GREAT!!!

  46. David January 2, 2010 at 01:06 #

    Sweet!

  47. Chris January 3, 2010 at 22:36 #

    That is great thanks – worked for me with a 350D on Windows 7 64bit, including CR2s (using Picasa viewer)

  48. Miguel Nieto Peña January 4, 2010 at 22:13 #

    Oh my God! Thank you very much. I cannot believe this

  49. charlie January 7, 2010 at 11:03 #

    Fantastic post !!!!!!!!!!!!I've spent a lot of time looking for a solution … I've never thought changing the camera's communication mode.Thanks a lot !!!!!!!!!!

  50. charlie January 7, 2010 at 11:06 #

    Fantastic post !!!!!I've spent a lot of time looking for a solution with W7-64bitI've never thought changing tha camera's communication mode.Thanks a lot !!!!!!!!!

  51. Evelin January 8, 2010 at 21:19 #

    thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  52. Derek January 9, 2010 at 14:24 #

    I've just spent an entire morning trying and failing to install the original Canon software from the disk (which I also had to find) via an external drive to my netbook, all to no avail. If only I'd searched the 'net sooner.Your solution worked first time, a million thanks.

  53. Docrob January 9, 2010 at 23:49 #

    Brilliant! Thanks for posting the solution.

  54. Pelle January 10, 2010 at 16:14 #

    great! thank you so much. I NEVER would have thought of that.

  55. misiek666 January 11, 2010 at 00:41 #

    works great – thank you mate !

  56. Kandeece January 15, 2010 at 03:40 #

    THANKYOU SOOOOOO MUCH. I've been mucking around with this for weeks and was just about to give up when I came across your post!!!! Worked like a charm!!!

  57. Onur Dinçer January 22, 2010 at 21:01 #

    you are a life saver!! thanks a lot!

  58. Onur Dinçer January 22, 2010 at 21:46 #

    for the first time it worked but after that camera says busy and doesnt work..

  59. Jackie January 25, 2010 at 05:16 #

    You are awesome! I was worried that my poor beloved camera was out-dated. Still gonna save up for the 5d, but this gives me a little more time!

  60. Filip Lundeholm January 27, 2010 at 15:11 #

    Thanks, worked for me :-)

  61. Andreas January 28, 2010 at 18:47 #

    Thanks a lot!

  62. Well meaning but ultimately self-defeating January 31, 2010 at 23:42 #

    Thanks!

  63. knut February 7, 2010 at 19:23 #

    It is just not good enough that Canon don't have a fix for this. Your solution worked great for me and it saved me a lot of time. Thanks!

  64. Kiwi in Flight February 12, 2010 at 21:09 #

    Thank you so much! I just wrote to Canon to ask where the driver is but now I don't need it. I wish I'd known this earlier when I was at my folks and wanted to give my Dad my pics!

  65. Sebastián February 13, 2010 at 19:02 #

    WOW!!!! THANKS! dude =D

  66. Alan February 14, 2010 at 09:15 #

    You are a genius!!! Thanks for saving me hours of searching!!!

  67. Leonardo February 14, 2010 at 21:01 #

    Excellent post, after I spent the afternoon trying different tricks I found your suggestion. Thanks. BTW It works even with Win7 32Bits.

  68. Andre February 14, 2010 at 23:55 #

    Unbeliveble. I have lost hours trying installing, unsistalling, making drivers scans….Thank you very much.I still cant believe.

  69. Henkan February 15, 2010 at 22:27 #

    Thank you ever so much!!!!!

  70. Henkan February 15, 2010 at 22:29 #

    Thank you ever so much!!!!!

  71. Apestaal February 16, 2010 at 13:07 #

    You are the greatest. Thanks for finding this out.

  72. nicolas February 16, 2010 at 14:51 #

    Fantastique ! Je viens de gagner des heures ! ! !CANON devrait te payer pour ça ;_)

  73. Lisa February 22, 2010 at 22:37 #

    Hi I know this is going to sound really stupid, but I cant fine the USB connection on the menu on my EOS 20d, I'm trying to set it to print/ptp instead of pc, your help would be greatly accepted, Lisa

  74. Lisa February 22, 2010 at 22:40 #

    Hi I know this is going to sound really stupid, but I cant fine the USB connection on the menu on my EOS 20d, I'm trying to set it to print/ptp instead of pc, your help would be greatly accepted, Lisa

  75. charlie February 24, 2010 at 10:49 #

    Helge, I would just like to thank you for your very informative and invaluable information download on Canon drivers for Windows 7. My wife is an avid photographer and has not been too impressed with my inabilty to download her photos. You have solved the problem and my wife is all the happier for it. I am eternally grateful, thank you.

  76. rishi March 2, 2010 at 16:17 #

    thanks a ton, worked like a charm.. no banging head for searching drivers.

  77. Virtual method March 2, 2010 at 16:22 #

    Bingo – thanks!

  78. Peter March 5, 2010 at 00:41 #

    Thanks HelgeI've been messing around with this for ages and now it finally works. Method btw. works for win7 32bit alsocheers :)

  79. Tom Reeves March 6, 2010 at 11:36 #

    I installed followed your advice (changing USB connection on the camera) and now Windows 7 accepts the camera. However, ZoomBrowser EX 6.1.1 (which is compatible with Windows 7; the old version EX 5.1 that came with the EOS 350D isn't compatible) doesn’t recognize the camera. I get the message « [Camera Window] is not compatible with the detected camera. » Any suggestions ?

  80. Andrew March 6, 2010 at 21:54 #

    That was entirely too easy, if Canon had only said this on their Support site, it would save everyone a lot of trouble….

  81. Safak March 7, 2010 at 21:24 #

    Great ! Thank you :)

  82. Nicoletta March 9, 2010 at 23:25 #

    Thank you very much!!! This is fantastik!!!

  83. maldoror March 13, 2010 at 12:10 #

    THANK YOU SIR!

  84. roko March 17, 2010 at 21:11 #

    Thanks for the post!!! I've been busy solving this problem also and now everything works like a charm!GrtzRobert

  85. Dorothy March 23, 2010 at 11:54 #

    If only Canon were as helpful as you, and recognised many people with 350D cameras are moving on to Windows 7. I've just been buying Canon lenses, new flash and other extras for my camera, I shall be furious if Canon decide not to keep the software up-to-date. Ihope they are working on proper device drivers. It's not obvious on their website how to make contact, but I think that 350D owners need to tell Canon we need full software for Win. 7 – now!

  86. Joanka March 31, 2010 at 02:38 #

    Many many thanks!!! Downloading takes ages but at least it works!Thank you a million :)

  87. Pickandtry - Inchiriere rochii mireasa March 31, 2010 at 22:15 #

    http://www.canon-europe.com/Support/System/Search.aspx?TcmUri=tcm:13-695838 – I don't know why you all spent hours finding answers. Anyway, I found the answer in 5 min , but still my camera doesn't work :)

  88. Claire April 11, 2010 at 16:51 #

    I know many of us have already done so, but i wanted to say THANKYOU so much for posting your solution!i hadn't used my camera for 2 months and i spent a long time trying to figure it out!!! great!!!

  89. Giovanni April 11, 2010 at 19:19 #

    GRANDEE!!!… Thanks a lot!!

  90. erik(at)sonesson.org April 12, 2010 at 15:06 #

    Thanx very much for your efforts!!!! I have tried for months to get this to work. I really think that Canon need to improve their customer care. For christs sake…Windows 7 has been around for some time now, and this is the solution. This is a quick and dirty solution that works kind of….not optimal and not as fast as I would have hoped when changing to windows 7(!).Is there a "proper" way of connecting the EOS 350D with Windows 7, please let me know by emailing me directly at: info(at)baristashopen.se

  91. Rui April 15, 2010 at 14:52 #

    F U C K… so many time with this problem, and so easy !!!Great Post, Thanks

  92. ROCY April 15, 2010 at 21:37 #

    Have tried all as mentioned above for my Canon EOS 350D Digital and a PC running Windows 7 64 bit but with no success. PC recognises the camera and provides a list of choices to use but none enable the photographs to be extracted. Would be pleased to know the programme(s) that people are using to download the photographs?

  93. Dani April 21, 2010 at 16:19 #

    I emailed canon support, they replied:Thank you for contacting Canon Support.Please be advised that there are no plans to include 64bit support for the EOS 350D.

  94. ROCY April 22, 2010 at 21:27 #

    My local camera shop informed me that they knew that Canon were not providing a 64 bit version and that the only way round the problem was to use a card reader and to then cut and paste the photographs. The SanDisk ImageMate All-in-One reader certainly helped get the photographs off the card. It took a while to get it established and the card needed to be scanned – not sure why – but it worked and the photographs are correctly identified with the relevent IMG_ number.

  95. Rob W April 30, 2010 at 10:08 #

    I have changed the settings on the camera as you suggested but now the camera display reads "busy". What have I done wrong or is this normal?

  96. Kädi May 2, 2010 at 21:11 #

    Thank you for this useful tip!:)

  97. Dum May 6, 2010 at 19:46 #

    thanks a lot…!!remotely fixed a friend at romania from catalonia with your help, not with the canon info, of course..!!!!

  98. attapon_p1 May 12, 2010 at 16:29 #

    thank you so much

  99. Hr.Storm May 12, 2010 at 17:51 #

    THANKS FOR YOUR POST!

  100. Bert May 13, 2010 at 13:57 #

    Thank you so much!!Bert from The Netherlands

  101. Jono May 22, 2010 at 10:30 #

    Thanks, that worked great to get the pictures FROM the camera.Does anyone know how to REMOTE SHOOT using WIN7 with the 350DThanks.

  102. ksi May 23, 2010 at 18:55 #

    genius! thanks so much :)

  103. Naani Amma May 24, 2010 at 11:04 #

    ABSOLUTELY FANTABULOUS!!! IT WORKED.Thanks ever so much for posting this

  104. Pierre en Jacquelien May 24, 2010 at 19:31 #

    Thanks a lot. this solved the problem.

  105. Ghananeel May 25, 2010 at 07:17 #

    Wow! Wonder how could you think of such a simple solution. I had given up searching for a driver. Cheers!

  106. Exauce May 30, 2010 at 08:14 #

    I'm one more guy that you helped : thank you !Should we give your blog URL to CANON ? Hmm, I think it would be a good idea.My next camera will NOT be a CANON -;)David.

  107. Anant May 30, 2010 at 16:21 #

    Thanks a ton! it worked. So lucky to have seen your blog

  108. Werner June 3, 2010 at 17:56 #

    This helped me too. Fantastic info.

  109. Ziczic33 June 8, 2010 at 18:51 #

    merci beaucoup pour moi aussi javait le même problème, mais maintenant c'est résolue grasse a toi.

  110. ton June 11, 2010 at 14:21 #

    Thanks a lot, instead of getting frustrated, this solution earned me a lot of of respect which I duly transferred to you…

  111. John June 14, 2010 at 03:58 #

    THANK YOU ! freakin' legend right here !

  112. Scribbler June 22, 2010 at 08:56 #

    The camera was detected but I see a long list of empty folders now, no Images… any idea about this?

  113. Noureen Tejani June 30, 2010 at 15:21 #

    ThankYou Helge! This worked for me and I saved time searching for the driver disk.

  114. Neil R Combe July 5, 2010 at 20:19 #

    Many thanks; you have saved me a lot of time

  115. Giovanni July 27, 2010 at 10:23 #

    Thank you Helge,your post is one year old, but your advice still represents the only way to solve the problem.I'm really disappointed with Canon.Giovanni

  116. Mridula July 28, 2010 at 15:03 #

    many thanks for this worked for me but my next camera is not going to be a Canon for sure.

  117. monolith July 30, 2010 at 13:36 #

    For anyone interested I now have the EOS 350D transferring from my camera to ZoomBrowserEX directly via USB using Windows 7 64bit. The software seems very sluggish and quite slow to transfer.1. Installed original digital solutions CD ver11.12. From the Windows 7 software for 350DZoomBrowser EX Updater for Windows Vista/7 (6.5.1)Windows 7 32bit, Windows 7 64bit, Windows Vista 32bit, Windows Vista 64bit3. From the Vista software for 350DEOS Utility Updater for Windows for VistaVersion 2.7.3Released on 21-12-20094. Set camera communication setting to "Print/PPP" instead of "PC Connection"5. Plug in camera via USB, select "Downloads images from EOS camera using Canon EOS Utility" (ie not CameraWindow)6. EOS Utility Opens – select "Starts to download images"7. Photos transfer to ZoomBrowserEx (slowly)

  118. Restricted August 3, 2010 at 12:20 #

    Thank you, I am using Windows 7 64-bit and the driver came up as Canon Camera, when switching it to the Print/PPTP mode in the USB connection on the camera, it came up instantly. Saved me 30CHF on holiday here is Switzerland for a card reader. Thank you buddy, now just need and adapter for UK to Swiss type connection. hehe

  119. MsG - Picture IT August 10, 2010 at 09:39 #

    Fantastic, you are a star. x

  120. MsG - Picture IT August 10, 2010 at 09:43 #

    That's fantastic, you're a star.

  121. CATHERINE August 10, 2010 at 21:12 #

    Brilliant – the first part (change the settings on the camera) worked perfectly. Now I need to work out how to preserve the correct JPG numbers, and to upload the photos in the right date folders. Any ideas?

  122. CATHERINE August 10, 2010 at 21:14 #

    Brilliant – the change in the camera settings worked perfectly. Now for part 2 – does anyone have any idea how I can retain the proper JPG numbers and date folders when uploading images to my PC? Thanks in advance!

  123. Yaniv August 14, 2010 at 08:01 #

    :)great tipworked like a charmbestyanivisrael

  124. Arthur August 22, 2010 at 15:51 #

    In my case it does not work….Arhur

  125. Mohamad August 26, 2010 at 12:52 #

    wwwoooowwwwww that was wanderful!!!! thanks !! your post is great i enjoy that xxx

  126. Chexpir September 3, 2010 at 16:34 #

    Same situation than you, google direct after 1st trial with vista drivers and…PERFECT :-) Thx very much

  127. Güray ÇEL?K September 5, 2010 at 22:27 #

    Thanks Helge,This was my problem too, and pictures are waiting to me to download my windows 7 64 bit. :)

  128. Franziska September 6, 2010 at 17:36 #

    and how do I change the camera's USB connection mode from "PC" to "Print/PTP" ?

  129. Helen September 8, 2010 at 19:45 #

    Thank you SO much!! Whew – what a relief. Very grateful that you shared this discovery.

  130. Pincopallino September 16, 2010 at 20:35 #

    For the owner of windows 7 32 bit you must install the driver for windows VISTA 32 bit.Then you can continue to use the normal PC USB connection instead of print/pnp and use the EOS UTILITY to download pictures from your 350D.

  131. CATHERINE September 17, 2010 at 20:30 #

    Thanks Pincopallino – does that mean the original file numbers are preserved, rather than having each one re-start at 01?

  132. Lorraine September 19, 2010 at 16:22 #

    Thanks for your help here.I got the jpges off but it won't take my CR2's off, which is a bummer as that's what most of mine are.So…still looking for another fix.

  133. Con September 22, 2010 at 08:20 #

    Many thanks for this…works beautifully.I am however also having trouble with my Canon digital camcorder transfer to moviemaker since I changed to Windows 7 64 bit….the images transferred via the firewire are distorted and the transfer fails….any ideas about solving this problem?

  134. Iveta September 25, 2010 at 23:14 #

    Thank you very much!!!Iveta Praha

  135. jjh October 9, 2010 at 12:00 #

    Thanks for the tip!

  136. teresa October 12, 2010 at 15:11 #

    thank you very much!!!!!!!!!!!!Now I can use my very good 350d…You are my hero for the rest of the day, tomorrow we go to Paris for take some picturs.Vasco Guimarães ter.vasco@gmail.com

  137. IceMan October 12, 2010 at 17:35 #

    this works like a charm, but anyone knows how to get to use PC Connection mode with Windows 7 + EOS Utility?

  138. Karolina's Page October 24, 2010 at 12:01 #

    thank you, thank you, thank you!!! i've been struggling with this for days, and now it works!

  139. Paul October 28, 2010 at 15:01 #

    oh my…yes indeed, it really works like that! it works so well, like it was a Nikon…. ;)

  140. Peter November 28, 2010 at 17:40 #

    Wow, it’s hard to believe that this fix is STILL required and that Canon still don’t have a 64 bit driver for Windows 7. This is awful Canon, please fix it.

  141. Flos December 7, 2010 at 16:30 #

    thanks! it’s incredible but it works

  142. Stig December 9, 2010 at 21:46 #

    Brilliant!

  143. AF December 18, 2010 at 15:44 #

    Yes, illogical, but it works! Thank you so much!! Happy holidays!

  144. Noele December 25, 2010 at 14:30 #

    Thanks for the superbe simple solution !!

  145. laurence December 28, 2010 at 19:09 #

    !!!!! genius you are!!!! thank you sooooo much

  146. Orion December 30, 2010 at 22:18 #

    Thanks a lot! I’m averaging 3.25MB/s using this method, which is a pretty respectable speed! I don’t think EOS Utility was any faster than that on my old computer. RAW (CR2) files do not present any problem, just copy and paste them like JPEG’s.

    Again, thank you!

  147. Vispreni bwrr January 2, 2011 at 17:49 #

    Thank you very much. I wish I had read this before I lost two days and more than ten millions of nerve ends.

  148. soeren January 12, 2011 at 21:41 #

    WOW!!
    Thanks man! Works perfect

  149. Roberto from Italy January 22, 2011 at 20:13 #

    Thanks a lot, I just had the same problem and you fixed it.
    Cheers from Italy!

  150. John February 1, 2011 at 09:57 #

    Brilliant! Thanks!!

  151. LokisLady February 4, 2011 at 16:06 #

    VIELEN DANK! Ich hätte mich noch dumm und dusselig gesucht!

  152. Vira February 6, 2011 at 10:54 #

    Thank you so SOOOO much for your advice on the driver for my Canon EOS 350D camera with Win7. I had almost given up hope and was very upset, thinking i could no longer use my camera. I’d tried everything on the Canon website – nothing worked. I even wrote to Canon, and was simply ignored. Seemingly, they just don’t care. Dont give a damn.

    But your recommendation worked instantly! *****- 5 Stars to you, buddy. Thank you!

  153. Genie February 6, 2011 at 20:09 #

    Thanks your post ! It’s a great help for me ! My 350D is working now.

    Thank you very much !

  154. Yvonne February 9, 2011 at 10:41 #

    Halleluja!

    I borrowed this camera for a photography course and had no idea, but now I can actually show people my homework :)

    Thanks!
    Yvonne

  155. Ignacio February 15, 2011 at 01:10 #

    Helge: **** 5 stars
    Just to say thank you.
    I have wasted a long time thru canon and microsoft without a solution for the pictures inside my 350D.
    Now, I have everytnig in the PC.
    I will make copies asap. Just in case.
    Thank you again. I think it has been the most helpful advice I have got in 40 years of computer experience.
    Regards
    Ignacio

  156. Teun February 22, 2011 at 17:23 #

    Great!
    Thanks it really helped me!

  157. ghiant February 23, 2011 at 18:09 #

    Dude, you made my day! I’ve been on and off this problem, resorting to using an external card reader every single time I needed to download pictures from my EOS 350D, but no more!
    Switching the USB port to Print/PTP worked like a charm!

    Thanks!

    -ghiant

  158. Tomazy March 4, 2011 at 22:37 #

    Thanks man… same problem same solution

  159. João Thiago March 8, 2011 at 12:57 #

    Thank you for the solution. I was going crazy with this problem.
    but I think that the download is much slower.
    Thank you.

  160. Lar5 March 9, 2011 at 21:00 #

    Thanks for sharing this solution with us. It was driving me nuts till I found this page. I would have helped if canon could have been mor informative on their support site. I could not find anything about this.

  161. ringding March 17, 2011 at 21:15 #

    Thank you! It’s been doing my head in.

    A stack load of good karma in your direction.

  162. Per Jeppesen April 1, 2011 at 11:55 #

    Wow, what should one do without the Internet and people actually bother to spend time helping others share their experiences, thank you.
    And regarding the suppliers of products like canon ………. Yes, the author of this great post describes it best when do they live …………
    Once again thanks to the author

  163. dieslacik April 1, 2011 at 15:41 #

    THANK YOU
    THANK YOU
    THANK YOU
    …was loosing hope b4 finding this blog :-)

  164. Tarryn April 5, 2011 at 19:49 #

    I MUST SAY THANK YOU ASWELL… THOUGHT I WAS SCREWED FOR A SECOND, RECENTELY INSTALLED WINDOWS 7 AND FREAKED OUT WHEN I REALISED I COULDNT FIND A DRIVER FOR MY 350D AND I HAD PICS I HAD TO PRINT FOR A PROJECT!

  165. Bob April 14, 2011 at 14:07 #

    Ok, I may #1000 to thank you, but still, thank you so much. That simple and my camera works again. Great job!

  166. Henrik Færge May 8, 2011 at 14:29 #

    You are my hero :-D Henrik

  167. sunhee nam May 20, 2011 at 12:09 #

    GREAT!! THANKS!!!

  168. Laurence May 23, 2011 at 05:25 #

    Sweet tip – saved me hours of assing around with Windows.
    Thanks!

    • kt May 29, 2011 at 23:06 #

      works great… saved me… thanks !!!!

  169. Susanne B. May 30, 2011 at 19:27 #

    THANK YOU SOOOOO MUCH!

  170. Jamie S - Dublin May 31, 2011 at 20:21 #

    Thank you thank you, thank you – and to share such a lovely piece of advise, a nice dude to boot… well played skip!!

  171. Nick June 3, 2011 at 16:15 #

    THANK YOU… BUT the question is WHY? …..was so fed up when I returned from holiday to find couldnt easily download the images. Now works fine on Win 7.

  172. Darwin June 6, 2011 at 03:26 #

    Mil y mil gracias!!! realmente tu post ha sido salvador

  173. Erik June 8, 2011 at 11:53 #

    Fantastic tip!
    You saved me hours of seeking through those rubbish driverupdate sites!
    Sun on your path!

  174. martyn June 11, 2011 at 16:56 #

    thank you sooooo much for posting this ive been struggling with this for ages and what a simple solution lol

  175. Sata June 20, 2011 at 12:40 #

    I felt miserable, and frustrated, and helples, until I find this post that saved my life! I can not tell how thankful I am…

  176. Summer June 21, 2011 at 00:58 #

    Thanx!

  177. Marcel June 24, 2011 at 17:45 #

    Thank you very much.

    This information is really saving me a lot of trouble.

    M.

  178. andrew June 27, 2011 at 12:44 #

    you the best dude i don`t know how u did it but i know u did it for all of us thank u GOD BLESS U !!!!!!!

  179. Netjet6 June 29, 2011 at 12:47 #

    Thanks a lot I was starting to pull my hair out!

  180. Ratata June 29, 2011 at 22:18 #

    Thx a lot.
    Old tip, and still works.
    :-D

  181. Eamon June 30, 2011 at 23:00 #

    Unbelievable….. as you said works a treat…..

    a Big thank you

    Appreciate your Post …. as many others have – actually so many

    By the way what are Canon at ?????

  182. Ryan Peter July 14, 2011 at 17:47 #

    You, sir, are one of my new heroes. I’ve spent hours downloading all sorts of nonsense from the Canon site and with one flick it’s now working. Thanks so much!

  183. Tom July 17, 2011 at 23:42 #

    Unbelievable! So simple… Thank you!!!

  184. Jane July 24, 2011 at 17:08 #

    Genius! Been struggling with this for hours: solved now… simples!

  185. David Johnson July 27, 2011 at 07:01 #

    Hi,

    I have the 350D & Windows 7 and I’ve tried the same suggestion but I still can’t get my images… FRUSTRATED!!!

  186. polilena July 27, 2011 at 23:11 #

    Thanks!!

  187. Smyth July 28, 2011 at 11:13 #

    Dude…THANKS. My girlfriend is happy again :-D This worked like charm.

  188. Michelle August 15, 2011 at 09:56 #

    You have just saved me hours of fiddling about to work out how to get the photos off my camera. Thanks so much for this post, brilliant!
    Cheers,
    Michelle

  189. Miquel August 21, 2011 at 14:36 #

    thanks man, your my hero.
    I just came back from holliday and connected my EOS 350D and did not work.
    I’ve been looking for 2 days (not so long as some of the others here) fore the drivers but only this simple thing worked.
    Great thanks for the help.

  190. trine August 23, 2011 at 13:53 #

    can you tell me which of the about 100 programs of Canon driver CD is necessary(!) to import the pictures? I just deinstalled all of them because the download did not work and just want a simple driver… Thanks!

  191. Jonna September 4, 2011 at 20:43 #

    Thank you so much! I was almost freakin’ out when my computer and camera wouldn’t cooperate at all, and now it works! THANKS!

  192. Caroline, Vienna September 9, 2011 at 19:34 #

    THANK YOU SO MUCH!!!! Am I HAPPY! I have Windows Vista and it worked. I just had to klick on the button “Problembehandlung” afterwards, and then the Canon run again!!!! You are my hero! THANKS!!!!!

  193. Marcis September 13, 2011 at 22:16 #

    Big thanks! It works great!

  194. David September 14, 2011 at 14:35 #

    Grande!!!! Grazie, cambiando l’impostazione di connessione usb, finalmente riesco a scaricare direttamente le foto nel pc che uso per lavorarci. Prima dovevo portare a casa corpo macchina e scaricare le foto su un altro pc con windows xp!!!!! Grazie ciao

  195. lisa September 20, 2011 at 00:28 #

    OH! You just made my day. Thank you so very much. I thought I was doomed to live without the ability to connect my camera to my computer & to editing my pics. Thanks again! :)

  196. Jesus September 20, 2011 at 08:25 #

    Works so fine… Thank you!!

  197. antonio September 24, 2011 at 17:55 #

    thanks a lot, save my day

  198. Tiffernus October 1, 2011 at 11:57 #

    Tnx a lot! Illogical, but works – like you wrote.

  199. Martin October 15, 2011 at 10:20 #

    Huge thanks man! I spent a lot of time this morning trying to solve this. And I was shocked when i found this pdf from Canon (http://www.canon-europe.com/Images/Win7-D-SLR_tcm13-764088.pdf) saying that EOS 350D for Win7 64bit is not supported. I totaly agree with you – did they notice the new millenium? Hey guys there are lot of nice and funny things out here theese days – have you heard of things like facebook, twitter, spotify, youtube, ipad, ???? :)
    Thanks again! You saved my day!

  200. Michael Phillips October 23, 2011 at 14:10 #

    What a hero. Stuck in Delhi without the software. Thanks so much!

  201. Graham November 4, 2011 at 17:39 #

    You are the Man!!!!!! Almost ruined camera taking card in and out!
    Any idea when I contacted Canon they could not offer this solution…….I was told by telephone I
    had to use card.
    A BIG THANKS.

  202. Peter November 5, 2011 at 14:24 #

    Thank you very much for this post. You’ve helped me a lot!

  203. Sunny December 19, 2011 at 21:04 #

    Thanks so much for this!! It really helped me as i had to send pictures to someone urgently for my business and without this post I would’ve been stuck. Thanks once again :)

  204. NIL December 19, 2011 at 21:12 #

    Thank you very much – it does work indeed.- Canon website is full of bullshit -they kept on saying download this or that . I spent nearly 7 hours trying to download from my ESO 350D to my laptop Window 7 64x via USB cable. Thank god it works now.

    Thanks you again for doing all that research on eveybody’s behalf which Canon should have said it on their website!!! But they did not!!!

    NIL

  205. Ricardo December 21, 2011 at 16:12 #

    Tks a lot man ! I had the same problem with my Vista 64 bit but, thanks to you the problem was solved ! Thank you very much !!

  206. Irlei December 22, 2011 at 03:08 #

    Fantastic!!! Thank you.

  207. Ragnar December 25, 2011 at 20:25 #

    Amazing. First of all – thank you! Finally I can use my camera again. Secondly – I see that topic was started in August 2009, I am reading this December 2011 and STILL Canon do not have driver for Windows 7.

  208. Matt December 26, 2011 at 15:54 #

    AWESOME! saved me 10 bucks from buying a card reader.

  209. Freerze January 7, 2012 at 02:32 #

    Muchas muchas gracias, me ayudó con la cámara canon EFS 18-55 :)

  210. KraKu January 7, 2012 at 12:59 #

    Respect!
    Thanks!!

  211. dbarr January 7, 2012 at 17:08 #

    Brilliant! Always had problems getting reinstalling the software, having my card reader recognised. This did the trick very simply. Thanks.

  212. Johnel January 14, 2012 at 17:29 #

    Thank you so much!!! I have spent the last 3 hours trying to install my Canon 350D onto my new laptop!!! Thank goodness I finally clicked on your link in Google!!!

  213. Carlo Sestieri February 5, 2012 at 10:54 #

    cool. simple. and works! Smart advice. Wish I read it before….

  214. Nick February 11, 2012 at 12:17 #

    Thanks a lot! this worked a treat.

    For anyone interested, I recently upgraded to Windows 7 from XP. I have a 5D II, a 30D, and my trusty old 350D.
    I installed the software that came with the 5D II first. I plugged in the 30D to the USB lead. Windows installed the drivers, and hey presto, the later EOS utility and Zoom Browser worked fine.
    Then I tried plugging in the 350D. No joy! That’s when I found this great tip, but interestingly, now I can also use the later EOS utility. Works like a charm. So maybe if you only have the old EOS software that came with the 350D, you could download a later version of EOS utility and Zoom Browser and use it with it.
    Worth a try, it worked for me =)

  215. cb March 6, 2012 at 11:28 #

    THANKS SO MUCH!!!!!!
    you make my day!!!!!!!!!!!!!!!!!!
    SO GOOD !!!!!!!!!!!!!

  216. Jo March 6, 2012 at 20:47 #

    lol excellent thank you so much x

  217. DavidC March 15, 2012 at 20:56 #

    This solution does not work for tethering camera. Very poor for Canon… they should have made 64-bit drivers back when Vista was out, but they didn’t. Their camera’s may be decent, but their programming department is W.E.A.K!

  218. Martin B March 26, 2012 at 20:51 #

    Hi – Have you tried windows compatibility – Right click on programme – Trouble shoot compatibility and follow instructions – I can now run all 350D programmes.

  219. Ian April 1, 2012 at 15:02 #

    Great – thanks for the tip – work perfectly

  220. arash April 14, 2012 at 19:29 #

    thank’s a lot.

  221. richard April 15, 2012 at 20:32 #

    what a relief to get a solid exact well defined and written tip/answer to a common problem!!!
    Man of the year, take a bow.
    Thanks

  222. Cathy April 22, 2012 at 17:40 #

    Thank You !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! After spending hours going through same steps and frustrating circles described by you I am now able to download pictures thanks to your solution. Well done. canon et al need you on the pay roll.

  223. Harmen April 28, 2012 at 22:47 #

    Thanks!!! Now I can import pics from my secondhand camera that I didn’t get the software disc with :o)

  224. Andy May 1, 2012 at 17:25 #

    Hi! Thank you so much! I hadn’t used my 350D for a very long time but wanted to use it today and couldn’t get it connected. It worked perfectly with this setting. :-)

  225. Katie May 27, 2012 at 18:07 #

    THANK YOU! I’ve spent the past couple of hours trying to download software updates, to no avail – this has worked a charm!!

  226. TOMMY GRAY June 15, 2012 at 17:52 #

    Many thanks.

  227. Martin July 20, 2012 at 02:10 #

    I’ve been looking off and on for 2 years now for drivers so I can download the pics from my camera to my new laptop. What a simple little fix. THANK YOU!!!!!!!!!!!

  228. Ryan August 8, 2012 at 03:51 #

    Thank you!

    Rarely is a solution this damn simple it had me crying after 2 hours of smashing my head against the keyboard.

    Imagine how much time we would save in our lives if electronics actually just worked all the time.

  229. Yogesh August 8, 2012 at 19:19 #

    Dear friends,

    My EOS 350D was having issues when i tried using it on Win7. When Changed the camera’s USB connection mode from “PC” to “Print/PTP” it atleast allowed me to view and transfer the images……thanks a ton to you guys.
    Cheers !!!!

  230. gerty August 20, 2012 at 09:12 #

    Yes, yes , yes; i’ve had the same problem, this is THE solution. Thank you very much!!!!!

  231. Joe in Cambridge August 24, 2012 at 21:30 #

    you are an absolute Godsend!!

  232. Nick August 26, 2012 at 14:14 #

    Boom! Problem solved and my Sunday night is now enjoyable. Thank you so much for sharing the knowledge.

  233. Alejandro September 24, 2012 at 05:40 #

    After setting the camera to print/Ptp, install Zoner Photo Studio Free. When Win 7 asks you to choose how to manage your files in the camera, just select open with Zoner Photo…… etc., or something like that. It recognizes CR2 files and all. It worked perfect for me.

    Canon doesn’t care. Why bothering in giving support for what they consider an old product? They want us to throw it away and buy a new camera body.

    Capitalism sucks!

  234. Rob November 21, 2012 at 10:46 #

    HEH Thanks dude this works a treat.

  235. Joseph November 23, 2012 at 13:52 #

    Thx a bunch. Had the same exact prob. Would probably never had thought of this. It worked like a charm.

    Cheers

  236. Lizelle January 13, 2013 at 16:02 #

    You’re are the BEST! Thanks Hun, I have almost pulled out my last hair………You’re a real lifesaver
    xxx

  237. Chris January 20, 2013 at 12:58 #

    I encountered exactly the same problem with Windows 8 and your fix works perfectly. Vey many thanks!

  238. Alessandro January 23, 2013 at 09:00 #

    Just tested with my HP -PC Windows 7 64-byte. It works. No more hassle in un-mounting and mounting the CF card to a card reader. Really I do not understand why Canon does not provide a driver for the 64 Byte systems. I own a Canon 5dII but with the right lens my old D350 still get IQ images on pair with his big sister. Thanks a lot

  239. BHaskar February 9, 2013 at 16:05 #

    thanks for that blog post.

    had the same problem with eos350d on 32 bit window version.
    thankfully your solution worked great even on 32 bit pc

    thanks again

  240. Don February 19, 2013 at 10:48 #

    thanks, i was about to throw my camera out the window in frustration…….

  241. Murali February 22, 2013 at 15:43 #

    Thanks a ton! Just changing the connection to ‘Print/PTP’ worked!!!

  242. Andrew March 12, 2013 at 16:39 #

    I have been using an CF card reader for ages because I couldn’t read direct. But today, away from home and my reader this neat little trick worked a treat!

  243. Pjootr March 16, 2013 at 13:53 #

    Helge, you helped me a lot too, I never would have thought of this…
    My browser counted 216 “thank” strings here, let mine be the 217th!
    thank you!

  244. Oleg March 25, 2013 at 15:50 #

    Great solution! Thanx!

  245. Paloma April 10, 2013 at 15:21 #

    Sei un grande, great hero man!!! (from iTALY)

  246. Wal W April 22, 2013 at 02:14 #

    +1 … legend!!!

    What an unbelievable testament to so many people’s frustration and wasted time. CANNOT believe that Canon won’t circulate this advice … perfectly good camera salvaged from the scrapheap it was headed for.

    Now, about that scanner, Canon …

  247. Annie April 24, 2013 at 21:01 #

    Thank you very very very much. :-)

  248. manu May 17, 2013 at 19:25 #

    thanks! thank u so so much!

  249. Peter Wium May 29, 2013 at 18:14 #

    Thanks a lot – i ended up trashing Canons support site, and then fell over this solution. Worked like a charm!

  250. Barbara June 10, 2013 at 16:19 #

    Million thanks! :)

  251. WP70 June 12, 2013 at 18:36 #

    Thinks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

  252. ekin July 4, 2013 at 11:43 #

    that really worked thx!

  253. Steevensk July 27, 2013 at 14:19 #

    Thanks m8. Works in 2013 on W7 Ultimate 64

  254. Pablo July 30, 2013 at 02:31 #

    Incredible…!!!

    It is July 2013. Still no Drivers for Windows 7 x64……!!!!!!!!!!!!!!

    As you mentioned, in what time this guys from CANON live????

    Take a look at this page from Canon USA (not actualized since Jul 2010) http://www.usa.canon.com/cusa/windows_7?page_left_nav=division_1

    Says ” Products not listed may not be supported by Windows 7, or will be supported in the future. Canon will continue to update this page with the most up-to-date information regarding software and drivers for our products.” SEEMS A JOKE..!!!

  255. Teresa August 6, 2013 at 17:32 #

    Thank you so much for this simple and straight forward response!!! I just purchased a refurbished 350D as an entry into the world of better photography. When I found that I couldn’t upload my photos into Picasa I went on the search for the answer. OMG, the technical responses almost made my head explode!!!! Thanks again for your response!!

  256. John August 10, 2013 at 01:18 #

    Wow! sitting in hotel room with same problem and no CD. Works like a dream! Thanks so much!!!!

  257. Victor Raynal August 21, 2013 at 15:33 #

    Thanks. Muito obrigado.

  258. Zde.Kraus August 24, 2013 at 17:04 #

    Perfect. Thanks.

  259. AD September 1, 2013 at 22:59 #

    Brilliant thanks

  260. Jonathan September 3, 2013 at 20:11 #

    There is a problem with this, however. I want to use mine connected by wire to my Laptop to get LiveView, which should be supported if you have the Canon Utilities program. In order to do this, though, the program says the camera must be connected in PC Communication mode, but when in that mode, the computer does not recognize the camera. This makes me think I should probably buy Nikon next time.

  261. Ben&Didan September 10, 2013 at 17:01 #

    You are the man!!

  262. Dana October 2, 2013 at 08:17 #

    You are GENIUS, man!!! THANK YOU!!!

  263. Barry H October 28, 2013 at 15:20 #

    Just about to pull my hair out when I found this solution. Much appreciated.

  264. Fabio December 23, 2013 at 20:44 #

    Thanks man.Valeu

  265. Roz B December 27, 2013 at 03:48 #

    You are a Legend. I have a Windows 8 but this solved my problem in 5 minutes. Compared to hours last night when I just had to give up as it gave me a headache. Thank you!!!

  266. Rachel January 4, 2014 at 00:10 #

    OH MY GOD I LOVE YOU!!! THANK-YOU!!!

  267. Grete January 5, 2014 at 03:22 #

    Thank you !!! :-)

  268. Duncanives January 17, 2014 at 22:20 #

    Fantastic!!… so helpful… thankyou!!!!!!!…

  269. Siebert February 5, 2014 at 17:15 #

    Thank you so much!!

  270. Tom February 10, 2014 at 18:33 #

    Thanks so much, saved me buying a card reader and makes things so much easier. Thanks again!!

    • David February 19, 2014 at 16:26 #

      Thanx so much saved me so much time and stress was just about to try all the things you did…What on earth is wrong with Canon how hard can it be to write a 64 bit version..

  271. Anders February 26, 2014 at 20:34 #

    Thanks man… have been looking forever for a solution to this prob…. so simple, and yet so hard.

  272. Susi March 19, 2014 at 10:57 #

    Thank you so much. I think I love you :-)

  273. Donella March 29, 2014 at 03:58 #

    Thank you thank you thank you. If only I had found this post earlier!! YOU ARE A GOD!!

  274. Unomas April 17, 2014 at 19:07 #

    Jonathan reply the “professional” question: I want to use mine connected by wire to my Laptop to get LiveView, which should be supported if you have the Canon Utilities program. In order to do this, though, the program says the camera must be connected in PC Communication mode, but when in that mode, the computer does not recognize the camera.

    Not only LiveView is the problem, the advanced configuration through the Canon software isn’t work…

  275. Bec Bec April 20, 2014 at 01:12 #

    Thankyou Thankyou! You just saved me a heap of time!

  276. Isobel April 30, 2014 at 20:24 #

    A BIG THANK YOU, after much searching for the elusive driver, I have my trusty Canon 350D back in action thanks to your kindness for posting the solution and it was so simple.

  277. Blake May 24, 2014 at 17:29 #

    Thank you SO MUCH!!! Been stuck with this exact problem for sometime and urgently needed to connect my camera to PC! You rock!

  278. Eliza June 7, 2014 at 19:47 #

    many thanks! an invaluable advice!!!

  279. Isaac July 5, 2014 at 08:50 #

    I can not thank you enough. worked like a charm. Cheers

  280. Kristine July 10, 2014 at 04:59 #

    OMG!
    Even a blonde fixed it, all thanks to you!!!!
    You made my day :-)

  281. TAM July 20, 2014 at 12:45 #

    This is absolutely amazing! Thanks – You saved me the miss-comfort of buying a stupid card reader yet again… the old one died….
    *thumbs up!

  282. Hans July 30, 2014 at 20:24 #

    In one word GREAT !

    I’ve been searching through Canon’s website w/out any luck. Why they make this so difficult

    Finally I can store my pictures again

    Brgds
    Hans

    • Alessio August 22, 2014 at 01:45 #

      Guys,
      it works if you have just to download pictures from CF Card (as well you can use an USB adapter).

      — BUT —

      If you want to use The software EOS Camera Utility and customize the Camera Settings or use the Remote Shooting, it does not work because it require PC Connection, which WIA Drivers for Win7 x64 are unfortunately unavailable.
      Damn…

  283. johhno August 25, 2014 at 16:13 #

    Thanks for that. Been trying for ages to sort that out.
    But why cann’t Canon provide that info?

  284. Garnet September 27, 2014 at 15:11 #

    You’re a genius! Thank you so much! This was driving me crazy!

  285. Martina September 30, 2014 at 17:34 #

    Thank you soooooooooooooooo much!!!!!!!!!!!!

  286. Rober October 15, 2014 at 21:03 #

    Thanks a lot for that trick! :)

  287. Eva December 30, 2014 at 00:41 #

    Oh, amazing, I tried same things as you and when I didn´t know what to do, I found this page and problem solved! Thank you!

  288. BIBI February 26, 2015 at 17:39 #

    OMGGGG~ I have the same problem and luckily i found your article. It WORKSSSS !!!! Thank you so much!!! Moazzz!!!

  289. Dmunkee March 17, 2015 at 23:35 #

    You sir, are a genius

  290. Judi June 22, 2015 at 23:43 #

    Thanks!!!. After trying on 3 different laptops, I read your post. Changed the camera settings and in 5 minutes had all my photos downloaded. Thanks for taking the time to do this. It has obviously saved a lot of people a lot of time

  291. Annie October 29, 2015 at 15:49 #

    OH MY THANK YOU !!! definitely a genius

  292. Peter November 29, 2015 at 21:53 #

    Despite all the very grateful replies which I fully endorse, nevertheless the ‘solution’ is only partial. (And I’m pretty sure there is a section in the manual about changing the camera connection type.) Yes, that works fine *for transferring photos*. But nothing else alas. If you want to control the camera remotely, as far as I have been able to determine after much browsing there is no driver for 64 bit Windows 7 and above :-(

    It is possible to install a virtual Windows XP in W7 and probably above using a very good *free* program, VirtualBox – Google for it. I have done so (but you need access to an XP installation disc) and it is then possible to install the original 350D driver and remotely control the camera. I use DSLRFocus, but EOS Utility will also work. And of course all older programs which will not install or run in W7 either because the installer is 16 bit or the program itself is 16 bit.

    Best of luck, people.

  293. marianne January 30, 2017 at 23:47 #

    THANK YOU!!

  294. Jennifer April 15, 2017 at 14:06 #

    You are BEYOND awesome!! Thank you!!

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