Sony

Sony Vaio laptops are rumored to suffer from two defects: the preloaded OS image being full of crapware, and being extremely difficult to clean install. The former is true for nearly every laptop vendor. I do not care about it because I reinstall anyway - I know from first-hand experience how much can go wrong building an OS image. The latter is bad since it obviously jeopardizes my remedy for defect #1.

I have been using Lenovo laptops for more than seven years. They never failed me - not a single hardware fault or software instability in all those years. OK, not everything was great - I distinctly remember the R60 which had an atrociously bad screen - but apart from a few glitches here and there IBM come Lenovo delivered great quality again and again. And yet here I am ordering my first laptop from an entirely different manufacturer. How come?